PasteCraftClipboard history that stays useful
Support

How can we help?

PasteCraft support covers the browser extension, cloud sync, billing, and optional AI tools. Start with the common answers below, or email us directly.

Contact page

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Quick answers

Common questions

These cover most install, sync, and billing issues.

Clips not saving

Confirm PasteCraft is enabled for the site, refresh the page, then copy text again. If it still fails, note your browser and OS in your email.

Cloud sync

Sign in from the extension, check your plan includes sync, then wait a moment and reopen PasteCraft. Sync needs a signed-in Basic or Enhanced account.

Billing & plans

Manage upgrades from the extension or Account. For receipt or subscription issues, email support with the account email you used at checkout.

AI tools

Summary, breakdown, refactor, and AI Formatted need an Enhanced plan with available credits. If a run fails, include the feature name and a short description of what you tried.

Faster help

What to include in your message

A clear report helps us respond accurately.

  • Your browser and version if known.
  • Whether you are on Freemium, Basic, or Enhanced.
  • What page or feature you were using.
  • A screenshot or short description of the issue.
  • The account email used for sign-in or billing, if relevant.